How can we help you?

Frequently asked questions

A mattress in a box is a high-quality mattress compressed and sealed in an air-tight bag, making it easy to ship and maneuver. This innovative packaging allows us to deliver your mattress directly to your doorstep. Once received, simply remove it from the box, unroll it, and watch it expand into its full size—ready to provide you with unbeatable comfort.

All our mattresses are made with CertiPUR-US® certified foams and OEKO-TEX® certified covers.

  • CertiPUR-US® Certified:
    Our foams are free from harmful chemicals like ozone depleters, flame retardants, heavy metals, formaldehyde, and phthalates. They also have low VOC emissions for better indoor air quality.
  • OEKO-TEX® Certified Covers:
    Every material in our covers has been tested to ensure it’s safe for you and your family, meeting rigorous health standards.

Choosing the right mattress depends on your personal preferences and needs. Here’s what to consider:

  • Room Size:
    Ensure there’s enough space in your room for the mattress size you select.
  • Body Size:
    If you’re over 6'2", we recommend Twin XL, Queen, or King sizes. For added width or for couples, a Queen or King offers the best comfort. Taller than 7 feet? Go for a California King.
  • Budget:
    Pick a size that fits both your room and your budget. Our Mattress Size Guide can help you compare options for your specific needs.

Our mattresses are designed to support sleepers of all shapes and sizes. While there’s no specific weight limit, using a firm, flat base like a platform bed or sturdy wooden slats (3–4 inches apart) will help ensure your mattress remains supportive and lasts longer.

To maintain your mattress, rotate it every 3–5 months to even out wear and tear. This simple step helps preserve its structure and feel for years to come.

While our mattresses are not classified as medical devices, they are designed to provide excellent support and comfort. Many customers have reported improved sleep quality and relief from back pain.

If you have specific medical needs, we recommend consulting your healthcare provider to ensure the mattress is suitable for you.