FAQs

A mattress in a box is a high-quality mattress compressed and sealed in an air-tight bag, making it easy to ship and maneuver. This innovative packaging allows us to deliver your mattress directly to your doorstep. Once received, simply remove it from the box, unroll it, and watch it expand into its full size—ready to provide you with unbeatable comfort.

We want you to enjoy the best sleep possible, and we understand it can take time to adjust to a new mattress. That’s why we offer a 100-night risk-free trial on all our mattresses.

• Mattresses:
  Sleep on your new mattress for at least 30 nights, giving your body time to adapt. If you’re not completely satisfied within 100 nights, we’ll provide a hassle-free return process at no cost.
• Soft Goods (Pillows, Sheets, Bedding):
  Enjoy a 30-day trial for all bedding products. Items must be unused, in original packaging, and returned in like-new condition for a full refund.
• Furniture and Accessories:
  Furniture and accessories come with a 30-night trial unless purchased as part of a mattress bundle. If bundled with a mattress, the trial period extends to match the 100-night mattress trial.
• Bundles:
  Bundles that include mattresses are eligible for a 100-night trial, while other bundles have a 30-night trial. Please note that bundles must be returned as a complete set.

All our mattresses are made with CertiPUR-US® certified foams and OEKO-TEX® certified covers.

• CertiPUR-US® Certified:
  Our foams are free from harmful chemicals like ozone depleters, flame retardants, heavy metals, formaldehyde, and phthalates. They also have low VOC emissions for better indoor air quality.
• OEKO-TEX® Certified Covers:
  Every material in our covers has been tested to ensure it’s safe for you and your family, meeting rigorous health standards.

Choosing the right mattress depends on your personal preferences and needs. Here’s what to consider:

• Room Size:
  Ensure there’s enough space in your room for the mattress size you select.
• Body Size:
  If you’re over 6'2", we recommend Twin XL, Queen, or King sizes. For added width or for couples, a Queen or King offers the best comfort. Taller than 7 feet? Go for a California King.
• Budget:
  Pick a size that fits both your room and your budget. Our Mattress Size Guide can help you compare options for your specific needs.

Our mattresses are designed to support sleepers of all shapes and sizes. While there’s no specific weight limit, using a firm, flat base like a platform bed or sturdy wooden slats (3–4 inches apart) will help ensure your mattress remains supportive and lasts longer.

To maintain your mattress, rotate it every 3–5 months to even out wear and tear. This simple step helps preserve its structure and feel for years to come.

While our mattresses are not classified as medical devices, they are designed to provide excellent support and comfort. Many customers have reported improved sleep quality and relief from back pain.

If you have specific medical needs, we recommend consulting your healthcare provider to ensure the mattress is suitable for you.